“I know for sure that if we have problems it will go back pronto . . . we won’t wait five years and suffer through multiple flushings, holding the handle down for a long period of time or keeping the plunger nearby for each job. A toilet is one of those things and when running well then you don’t notice it, but if running poorly can make your life a tad miserable!”

I couldn’t agree with you more.
Considering the amount of time a toilet stays in a home without being changed out.
Most go through several homeowners and people own them longer than a car.
The importance of selecting a good one cannot be overstated yet most people don’t even think about it.

Redwood

I agree about mileage may vary. The video I watched from one person was quite helpful, although at first I thought it looked a little disgusting until he explained it was salt and pepper and not what I was thinking it was! It would be helpful if more people could do that and we could watch individual ones. A visual aid seems to get the message across quite good. At Home Depot the woman explained that they test the toilets by flushing beans down them which I would think would be a little different texture than what we provide, unless of course they were already cooked. (Hmmm now I’m thinking TMI.)

I was also wondering if some change had been made to the toilet design OR maybe the vitreous china batch had been too coarse? I went and watched ours a couple of times and it does flush down the back.

I know for sure that if we have problems it will go back pronto . . . we won’t wait five years and suffer through multiple flushings, holding the handle down for a long period of time or keeping the plunger nearby for each job. A toilet is one of those things and when running well then you don’t notice it, but if running poorly can make your life a tad miserable!

As always some people like a product that others don’t.
Why I can’t say I guess it can be summed up as YMMV (Your Mileage May Vary).
I only repeat the numerous complaints I have heard about a lack of bowl wash in the back portion of the bowl.
Which I agree with because of the lack of holes under the rim at the rear portion of the bowl.
Obviously the two comments above yours found the bowl wash to be inadequate.
I can also say I have had the pleasure of auguring a clogged Cimarron toilet as well.
I have found personally that the installation was a breeze with the unique bracket that Kohler uses to attach the tank to the bowl but I can also see that the bracket may be a headache when replacing the fill valve if that is ever required.

Redwood

After doing our due-diligence research we were on our way out the door to pick ours up when I read your evaluation on my last internet search so I guess we are going to look for something else.

Thanks
Gord